Privacy Policy

Who we are

Our website addresses are : https://wildfishswimschool.com and https://watfordswimschool.com

Our registered address is: Brandon House, 90 The Broadway, Chesham, HP5 1EG

Our full Data Protection Policy and Procedures are available upon request. These can be obtained via email from admin@wildfishswimschool.com.

Our bookings, payment and swimming lesson management system is provided by Kinetic Insight Ltd. Their full Privacy Policy can be requested via email from admin@wildfishswimschool.com.

Website Privacy and Cookies Policy

We use cookies for website statistical analysis. A cookie is a small text file that our web server places on your computer hard drive to be a unique identifier. Cookies enable us to track usage patterns and deliver customised content to our users. Our cookies do not have an expiration date and do not collect personally identifiable information.

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be to access all or parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our website.

The information collected by us will be used for statistical and internal marketing purposes and so as to ensure that content from our website is presented in the most effective manner for you and your computer.

If you provide us with specific information, and at your request, you may receive email updates, news updates or other specifically requested information.


We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.

If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, invoicing or customer service) are granted access to personally identifiable information. The computers  in which we store personally identifiable information are kept in a secure environment.

Disclosure of Information

We may disclose your information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your information in the event that we sell or buy any business assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

Surveys & Contests

From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and email address ) and demographic information (such as post code, and age). Contact information will be used to notify the winners and award prizes.

Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site and or our service.


By using this Website, you consent to the collection and use of information as specified within this statement. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect.

Access to Information and individual rights

You have the right to ask us not to process your personal data for marketing purposes. This right can exercised by checking certain boxes on the forms we use to collect your data to prevent such processing. Customers can also exercise this right at any time by contacting us at admin@wildfishswimschool.com

Customers have the right to access information that is held on our system about them. Any access request may be subject to a fee of £10 to meet our costs in providing customers with details of the information we hold about them.

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